1. Brief overview:
a) Who are we?
Marcus Wagner
Hauptstrasse 9
9311 Kraig
Austria
Tel: +43 (0)650 832 23 41
E-mail: [email protected]
b) Where do we get data from?
Every normal internet user leaves behind data during their visit to the web.
This can be system data (e.g. system time, browser version, Internet provider, etc…) and also data entered by you during an order process (e.g. name, e-mail address, place of residence, etc…).
c) Why do we need data?
We use data to fulfil our contractual obligation, i.e. to know where to send your parcel. In addition, we analyse website data to make your experience with our company and on the website as positive and conflict-free as possible.
d) How do we handle your data?
Your data and its security are important to us. Of course, we comply with the GDPR and also ensure that your data is secure and is not passed on to third parties without your permission. We also use technical and organisational measures to handle your data securely. These include SSL encryption of our website. This ensures that no third party can read your data without authorisation.
e) Do you need to transfer data to us?
We need your data to process your order. Without your contact details, we cannot enter into a purchase contract with you. Furthermore, you are obliged to provide truthful information. If your data is not used to fulfil a contract, you do not have to provide it to us or give us your consent to process it.
f) Can you do anything to keep your data secure?
We take technical and organisational measures to maintain a very high level of data security. So of course you can trust us to keep your data safe. However, if you do not want us to save your data or no longer want us to save it, you can
- Deactivate browser cookies
- Unsubscribe from our newsletter
- Request for deletion, correction, inspection
Deactivating cookies may result in the website no longer functioning properly.
g) Use of analysis tools
We use analysis tools on our website to analyse user behaviour. This enables us to better respond to website visitors and optimise our website accordingly. For more information, see point 4 of the privacy policy.
2. Duty to inform
a) Responsible body
Marcus Wagner
Hauptstrasse 9
9311 Kraig
Austria
Phone: +43 (0)650 832 23 41
Email: [email protected]
b) Processing purposes and legal bases
We process data on the basis of legal provisions and legitimate interests. In the case of the conclusion of a contract (purchase in the online shop), the legal provisions are the tax retention period and product liability.
Data processing is carried out on the basis of the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit a (consent) and/or lit b (necessary for contract fulfilment) and/or lit f (legitimate interest) of the GDPR.
c) Transfer of data to third parties
We use third-party tools on our website, such as web analysis tools or newsletter tools. These are used to continuously improve your experience with our website. If we transfer data to third parties, this is explained further in the privacy policy. We also conclude a data processing agreement with such companies. So that they also look after your data in the same way as we do.
d) Duration of data storage
Tax retention period 7 years
Product liability 10 years
In addition, if there is a legitimate interest.
e) Your rights / rights of data subjects
Your personal rights regarding your data are explained here. Please contact us if you wish to exercise your rights. Simply send us your request or enquiry informally:
Email: [email protected]
Your request will be granted if there are no other legal grounds and/or no overriding legitimate grounds. If we have any doubts about your identity, we may request proof of identity.
Information/inspection
You have the right to access your stored data at any time. Notify us if you would like to receive a complete extract of your data.
Correction
Have you discovered that your data contains incorrect information? Then you have the right to insist on a correction.
Deletion
Notify us if you want your data to be deleted. We will delete your data if there is no legal basis to continue managing it.
Restrictions
If you do not want us to continue processing your data, you have the right to restriction. This means that we will store your data but will no longer process it.
Data portability
The right to data portability allows you to have the personal data that you have provided to us sent to you in a structured form. You can then use this data for your own purposes.
Right to object
You have the right to object. If there are no other legal provisions for data processing, we will no longer process your data.
f) Cancellation policy
If you have given us your consent to data processing in accordance with Art. 6 (1) (a) (consent), you can withdraw your consent at any time.
g) Right to lodge a complaint with the supervisory authority
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can contact us at [email protected] or file a complaint with the data protection authority www.dsb.gv.at.
h) Reason for data collection
Data is processed on our website for various purposes. In order to complete an order process on our website, we require personal data from you. Only when these are complete can we finalise the purchase contract. In addition, we process data for analysis purposes in order to continue to make your experience with our company as positive as possible. If your data is not used to fulfil a contract, you do not have to provide it to us or give us your consent to process it.
3. data collection on our website
a) Cookies
Cookies are small text files that are stored on your own computer. So you have full control over them yourself. You can delete or deactivate them at any time in your browser settings. However, cookies are not harmful, but enable us to provide you with a pleasant and uncomplicated stay on our website. We may store small pieces of information in cookies to enable you to use a member area, for example. We also use so-called session cookies, which are deleted after each session (visit to the website). These enable us to create a private digital shopping basket for you. You can of course deactivate cookies in your browser settings at any time. However, we cannot then guarantee that you will be able to use all the functions of this website. Other cookies are dealt with separately in this privacy policy.
b) Server-Log
Every visitor must connect to a server in order to access a website. During this connection, a so-called server log is created containing the following information:
- Browser version and browser type
- Time of access
- Operating system used and version
- IP address
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
c) Newsletter form
We will automatically manage data that you submit to us via our newsletter form in order to provide you with a double opt-in option. In other words, we will send you an e-mail in which you can confirm receipt of the newsletter once again. Your data will only be added to our newsletter mailing list after you have also confirmed this email. We use the Mailchimp service for this purpose. You can find further information under point 4. d) Mailchimp.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR)
d) Contact form
If you send us data using our contact form, we will process it. The enquiry you submit, including your contact details, will be stored by us for as long as is necessary.
The data is therefore processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR).
e) Processing of contract data
We process your contract data in the course of your order process. This data is stored by us for as long as is necessary. We comply with legal deadlines.
This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
f) Data transmission upon conclusion of a contract
We will only transfer your contract data to other companies if this is necessary for the fulfilment of the contract. Such as the transfer to companies entrusted with payment processing and delivery of the goods. Such as the companies UPS, Stripe and Paypal. There is no additional forwarding or storage of your contract data.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
4. analytics tools and advertising
a) Google Analytics
This website uses the ‘Google Analytics’ service offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse website usage by users. The service uses ‘cookies’ – text files that are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
IP anonymisation is used on this website. The IP address of users is truncated within the member states of the EU and the European Economic Area. This truncation eliminates the personal reference to your IP address. As part of the contract data agreement that the website operators have concluded with Google Inc., Google Inc. uses the information collected to analyse website usage and website activity and provides services related to internet usage.
You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
Furthermore, you can use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Here you can find further information on the use of data by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de
We have concluded a data processing agreement with the company, as your data security is very important to us. In addition, Google Inc. has undertaken to comply with data protection guidelines with the so-called ‘EU-U.S. PRIVACY SHIELD’ and ‘SWISS-U.S. PRIVACY SHIELD’.
The processing of the data is therefore based on your consent (Art. 6 para. 1 lit. a GDPR).
b) Google Maps
We use the ‘Google Maps’ service on the website to provide you with map information. This service is provided by the company Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Your IP address is transmitted to these servers to show you up-to-date maps.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR).
c) Google Fonts
We use the ‘Google Fonts’ service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, California 94043, United States) on this website. This allows us to use fonts or typefaces that offer you an appealing and uniform presentation of the website. To display these fonts to you, your IP address is transmitted to these servers.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR) and legitimate interest (Art. 6 para. 1 lit. f GDPR).
d) reCAPTCHA
We use the ‘reCaptcha’ service on the website to check whether you are a human or a machine. This service is provided by the company Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). With the help of this service, we are able to provide you with a contact form on the website, as your personal enquiry is very important to us. Without this service, we would be flooded with non-genuine, machine-generated enquiries and would not be able to process them. Your IP address is transmitted to these servers for this purpose. If necessary, further data is collected that is required to identify you as a human being.
You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR) and legitimate interest (Art. 6 para. 1 lit. f GDPR).
e) Mailchimp
We use the ‘Mailchimp’ service of the company (Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA) for our newsletter. This enables us to organise and manage our newsletter and send it to you. User data is also collected for analysis. Data that you send us for and through the newsletter, such as analysis data, is collected by Mailchimp:
- Email address
- Birthday and month of birth
- Opening rate
We have concluded a data processing agreement with the company, as your data security is very important to us. In addition, The Rocket Science Group LLC d/b/a MailChimp has undertaken to comply with data protection guidelines with the so-called ‘EU-U.S. PRIVACY SHIELD’ and ‘SWISS-U.S. PRIVACY SHIELD’.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR)
f) Heatmap Hotjar
This website uses the ‘Hotjar Heatmap’ service provided by the company Hotjar (Hotjar Ltd, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta). We use Hotjar to better understand the needs of our users and to optimise the offer on this website. Hotjar’s technology gives us a better understanding of our users‘ experiences (e.g. how much time users spend on which pages, which links they click on, what they like and don’t like, etc.) and this helps us to tailor our offering to our users’ feedback. Hotjar works with cookies and other technologies to collect information about the behaviour of our users and their end devices (in particular IP address of the device (is only recorded and stored in anonymised form), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for displaying our website). Hotjar stores this information in a pseudonymised user profile.
The information is not used by Hotjar or by us to identify individual users or merged with other data about individual users. You can find more information in Hotjar’s privacy policy here.
You can object to the storage of a user profile and information about your visit to our website by Hotjar and the setting of Hotjar tracking cookies on other websites by clicking on this Opt-Out-Link.
We have concluded a data processing agreement with the company, as your data security is very important to us.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR).
5. Social Media
We enable you to share interesting articles contained on our website on various social networks. This allows us to provide you with standardised functionality on our website. To enable sharing, however, your data will only be transferred to the respective website when you click on such a share button. No data will be transferred to social networks if you do not click on such a button.
